I had to make a post because I've heard negative things here about Tempations Customer Service which made me really nervous to place my first order (during the last TSV). My TSV order finally arrived and it all looked fine except there was a rubber foot missing off of one of the baskets. My hold time was pretty short, the lady was extremely nice and helpful. She offered to send out an entire new basket just to make sure it would stay on as well as some replacement feet "just in case". I've already received confirmation in my email. The phone call was quick and painless. Excellent customer service in my book!
↧