Just got my first set for Christmas - and while I love the look I am finding they are not "naturally non stick" as the hosts say. Tonight for dinner I made regular dinner biscuits (the kind from the can) on the 9x13 lid-it. I almost had to throw them out as the biscuits stuck to the pan. I never grease the sheet pan I use for biscuits and had no reason to think I would need to grease the lid-it. I have to say I am a bit disappointed!
I will try to email the company tomorrow but I am not sure I will receive a response - I received the baking set as a gift and on the plastic lid for the 9x13 baker was cracked. I emailed Christmas day, and have not heard back from anyone yet. It should not take customer service 10 days to reply to anyone who has an issue with their product.
So far, this is two strikes. I was so excited to get this set - now I am beginning to wonder if maybe I should have asked for another brand. Anyone else with these issues - how do you recommend I proceed? TIA for any advice