I contacted Temp-tations in September when the Light Blue Floral Lace Ceramic Drip Tray in the K39454 TSV arrived broken in many pieces. I was told it was back-ordered and would be sent when in stock. This item has been presented numerous times since September, but Temp-tations has not seen fit to fulfill my request. I just contacted them again and they told me it was still back-ordered. When I decline their offer of a dark blue piece (you've got to be kidding me), they again said it would be sent when available. Deja vous all over again. Tara, what do I have to do to complete my set? Why do you not have some system that alerts you when a request has been outstanding for a ridiculous amount of time? Why do you not have a supervisor on duty at all times?
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