Hi - First let me say I am a HUGE Temp-tations fan and love and use everything I have, but recently there have been some quality control issues that I'm very disappointed about (both on orders from QVC and directly from Temp-tations.com). I've had to contact customer service (at Temp-tations.com) twice on my two most recent purchases (and I will say they did a terrific job replacing what was defective)...however it's frustrating that this is happening more frequently.
I just received the new Gingham Garden set in red (LOVE, LOVE, LOVE! this new pattern)...I was so excited as I got it out of the box, but was disappointed that one of the glass trivets is defective. The pattern border is completely cut off on one end. It seems small, but it is becoming increasingly frustrating.
I love the products, but I feel bad that I'm going to have to (again) reach out to customer service to get something replaced. Just asking that the QC process both here at QVC and on Temp-tations.com be assessed an looked at. Please keep the products coming (and more in the Gingham Gardens) but please look at your QC process! Thanks...